Couplejewel aims to provide you  a quick-and-easy online purchasing process and outstanding quality fashion jewelry at lowest possible price, Shopping with us is easy, smooth, and secure.

 

Shopping
Please check out via the shopping cart. For any problems or questions do not hesitate to contact us! Email: [email protected]

Ring Sizes
Before you get started make sure you are measuring the finger, or an existing ring, that sits on the finger you would like your new ring to sit on. Your ring should sit comfortably; snug enough so that it will not fall off, but loose enough to slide over your knuckle.

Shipping
For items in stock, please allow 1-4 business days before shipping. For items that are made on demand or custom orders, please allow up to 2 weeks (excluding Chinese national holidays).
We use DHL, UPS, TNT or EMS for international shipping.
Standard Shipping | Shipping time: 7-12 business days (4PX,DHL PPS,DHL PLE,EPacket(EUB),ETK,ARAMEX)
Rush Shipping | Shipping time: 3-7 business days (FedEX,DHL,UPS.TNT,EMS)
Please allow for delays from postal workers in your country and by customs clearing.

Color deviation:
All monitors differ slightly in colour display. Please be aware that the finished product may look a shade or so different from the colour on your computer screen.

Exchange and Return Policy:
1) Unfortunately most of our clothes cannot be exchanged or returned if you change your mind. Please be aware of this when ordering.
2) If there is a genuine manufacturing error we will be happy to provide refund or exchange. Please contact us in the unlikely case of this happening.
3) There can often be slight differences between size (a couple of centimeters either way) and colour (due to photographing conditions and individual monitor displays). Although we endeavour to assist you at every part of your shopping experience, please be aware that we cannot accept refunds for these reasons
4)If you have any other problems or questions, please do not hesitate to contact us at:
and we will try our best to help you.