Return Policy

Cancelation Policy

Product Types

Within 24 Hours

Above 24 Hours - Before Shippment

Non-personalized Items

Full refund

Orders canceled within 3 days, 30% of the price of the items will be incurred as the handling charge.

Orders canceled after 3 days, 50% will be incurred as the handling charge.

Personalized Items

50% of the price of the items will be charged as the material fee.

Standard Shipping - the shipping fee is refundable.

Free Shipping - No refund.

Return & Refund

Product Types

Return

Exchange

Non-personalized Items

Free shipping - a $7 handling fee will be incurred.
Standard Shipping - the $15 shipping fee is non-refundable.

The shipping fee for returning the items is to be paid by the customer, and we will pay the postage for sending the new items to customer.

Personalized Items

Items cannot be resold, none-refundable.

Items cannot be resold, none-refundable.

Note

1.  If you want to return the items, please notify us by email, stating the reason and the order number within 7 days of receipt.

2.  Any items must be sent back completely with the original package. All packages should be sent via a trackable method.